Issues

When Unseenr receives an error event, it groups it into an Issue based on fingerprinting. Multiple occurrences of the same error are counted under a single issue.

How Grouping Works

Unseenr generates a fingerprint from the error's stack trace and message. Events with the same fingerprint are grouped into the same issue. Each issue tracks:

• Title: The error message
• Culprit: The function or module where the error originated
• Level: DEBUG, INFO, WARNING, ERROR, or FATAL
• First Seen: When this issue was first reported
• Last Seen: When the most recent event occurred
• Event Count: Total number of times this error has been reported
• User Count: Number of unique users affected
• Environment: Production, staging, development, or custom

Issue Statuses

Each issue has one of three statuses:

Status	Description
UNRESOLVED	Default state. The issue needs attention.
RESOLVED	The issue has been fixed. If a new event arrives with the same fingerprint, the issue reopens.
IGNORED	The issue is intentionally excluded from the main view. New events still count but no alerts fire.

Viewing Issues

The Issues page shows all issues for your project, sorted by last seen. You can filter by:

• Status (Unresolved, Resolved, Ignored)
• Level (Error, Fatal, Warning, etc.)
• Search by error message

Issue Detail

Click an issue to see its full detail view:

• Event Samples: Recent event occurrences with full stack traces
• Exception Details: Parsed exception type, value, and stack frames
• Breadcrumbs: A timeline of actions leading up to the error
• Tags: Key-value pairs from the SDK context
• User Context: Information about the affected user (if provided by the SDK)
• Comments: Team discussion thread on the issue

Auto-Resolve

Issues can be automatically resolved after a configurable period without new events. The default is 14 days. Configure this in Project Settings.

Event Samples

Unseenr stores a set of event samples per issue. Each sample includes:

• Full exception with stack trace
• Timestamp
• Environment and release
• Level
• Message